Context
Ukrsibbank’s integration into the international BNP Paribas group and the subsequent redesign of its banking model, network and corporate culture.
Objective
Support integration, develop everyday banking and optimise the branch network and corporate culture.
Role
Project lead for integration and transformation of the banking business model.
Approach
- Everyday banking and customer model.
- Network optimisation and centralisation of functions.
- Redesign of employee roles, incentives and reporting.
- Process changes, reduction of paperwork and cultural development.