Aleksei Veretenov
RU / EN

Videos and Interviews

Customer centricity: how to embed it in the business model

Aleksei Veretenov, Maria Shalina, Natalia Emelyanova and Galina Kurtygina discuss how to make customer centricity a principle of how a company operates. The conversation explores the role of service, marketing and customer relationships in business change.

Aleksei Veretenov, Maria Shalina, Natalia Emelyanova and Galina Kurtygina discuss how to make customer centricity a principle of how a company operates. The conversation explores the role of service, marketing and customer relationships in business change.

Participants: Aleksei Veretenov

Participants
Aleksei Veretenov
Publisher / venue
Veretenov on Business
Recording language
Russian — per source register
Duration
00:21:19
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