Dmitry Norka published an interview in which Aleksei Veretenov examines changes to the management model, the shift to customer-centricity, the choice of KPIs and the links between customer value, sales and change execution.
Participants: Aleksei Veretenov; Dmitry Norka
- Participants
- Aleksei Veretenov; Dmitry Norka
- Publisher / venue
- Dmitry Norka — Trust in Business
- Recording language
- Russian — per source
- Duration
- 00:29:27