Aleksei Veretenov
RU / EN

Videos and Interviews

Customer experience in B2B: communications, retention and profitability

Aleksei Veretenov joins B2B business representatives to discuss customer communications and business resilience. Topics include team training, analytical services, NPS and CSI, and the relationship between customer metrics and revenue per customer.

Aleksei Veretenov joins B2B business representatives to discuss customer communications and business resilience. Topics include team training, analytical services, NPS and CSI, and the relationship between customer metrics and revenue per customer.

Participants: Aleksei Veretenov

Participants
Aleksei Veretenov
Publisher / venue
Veretenov on Business
Recording language
Russian — per source register
Duration
00:45:50
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