Aleksei Veretenov examines customer relationship management within and beyond remote channels. The presentation focuses on customer journeys, feedback, analytics and the management decisions required to coordinate channels.
Participants: Aleksei Veretenov
- Participants
- Aleksei Veretenov
- Publisher / venue
- Veretenov on Business
- Recording language
- Russian — per source register
- Duration
- 00:22:28