Aleksei Veretenov presents customer experience research into Armenian banks. The review covers the assessment methodology, differences between retail and business segments, and changes in the quality of customer interactions.
Participants: Aleksei Veretenov
- Participants
- Aleksei Veretenov
- Publisher / venue
- Veretenov on Business
- Recording language
- Russian — per source register
- Duration
- 00:17:05