Aleksei Veretenov presents the findings of customer experience research into Kazakhstan’s banks. The focus is on changes in the indicators, consistency of customer experience and differences between retail and SME banking.
Participants: Aleksei Veretenov
- Participants
- Aleksei Veretenov
- Publisher / venue
- Veretenov on Business
- Recording language
- Russian — per source register
- Duration
- 00:18:31